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Seller's Guide

This guide provides you with the steps on selling HDB, Privates or Commercial Properties. If you have further queries, Please call 91443488 or email your enquires to us.

HDB Seller's Guide

Eligibility to Sell

There are 2 main Eligibility to Sell conditions:

1. HDB Minimum Occupation Period
2. Ethnic eligibility to buy




1. HDB Minimum Occupation Period (MOP)

Before you can put up your HDB Flat for sale, you are advised to check whether you have completed your Minimum Occupation Period (MOP). You can check whether you have satisfied the MOP by checking through the HDB website www.hdb.gov.sg using Sing Pass or submit a form to your branch office. The MOP for the various flats is as follows:

1 1-Room and HUDC Flat No occupation period for owners owning 1-room flat or HUDC flat.
2 Flat bought from HDB (direct-purchased flat) and Flat bought under the CPF Housing Grant Scheme 5 years from effective date of purchase.
3 Flat bought under Selective En bloc Redevelopment Scheme (SERS) 7 years from date of flat selection (provided seller has taken possession of the replacement flat) or 5 years from effective date of possession of replacement flat, whichever is earlier and subject to HDB's prevailing policies. If there is any period of subletting of the entire replacement flat (subject to HDB's prior approval), the MOP will be extended to make up for the subletting period. Flat owners who had enjoyed the SERS benefits more than once are not allowed to sell the replacement flat.
4 Resale Flat bought in the open market (without CPF Housing Grant Scheme) 2½ years from effective date of resale if the owner takes a loan from HDB:

1 year from the effective date of resale if :
A.the owner has not taken a loan from HDB; or
B. he has refinanced HDB market interest rate loan with the bank/financial institution; or
C. he has taken a loan from the bank/financial institution to finance the purchase; or
D. he has fully redeemed the market interest rate loan obtained from HDB. You may submit an e-Request on Confirmation on the Computation of Requisite Occupation Period for the purpose of resale.


Ethnic Eligibility of Buyers

You may check the eligibility of buyer's ethnic group in any particular block using the following channels:

1. e-service in HDB Info WEB: Enquiry on Ethnic Group Eligibility
2. HomeLink (24 hours): 1800-8663060
3. Sale/Resale Customer Service Line (office hours): 1800-8663066

Important Notes: The status of changes of ethnic proportions is updated on the first day of every month and is applicable for resale applications submitted to HDB in the current month.


Engage Professional Real Estate Agents

It is not difficult to find a professional real estate who not only help you to find the right buyer for your property, but also assist you in negotiating for the right price. As a professional real estate agent, he / she will able guide you through the process and make recommendations on financing, legal representation and logistics issues (e.g. timing for shifting out). The following criteria may assist you in finding the right agency and real estate agent:

a. Which agency has the largest market shares in the HDB Resale Markets?

b. Which agency has recently won the Read Digest Trust Brand?

c. Which agency has recently won Singapore Most Promising Brand Award?

d. Which agency’s website has the most hits in Singapore? Why, so that you will have the maximum advertisement exposures for your property

e. Which agency provides you with Multiple-Listing Services (MLS)

f. Which agency’s website is the most appealing and user friendly for buyer and seller?

g. Which agency provides you with agents who had recently transacted units in the neighbour?

h. Which agency provides you with the list of agents who has an IEA Member with a Practicing Certificate for a Peace of Mind?

i. Which friends or relative had transacted a property and extremely happy with their agents’ service?

j. Which agent has the most credentials?

k. Which agents has the most comprehensive marketing plan

Once you have a list of agencies and agents, make an appointment with each one to learn more about their services. Find out if agents are willing to do a free comparative market analysis (CMA), a process that compares your home to similar homes that have sold recently. Agents use this tool to help sellers set listing prices. But you only Need One Good Agent


HDB Resale checklists

HDB has introduced a Resale Checklist for Housing agents to ensure that sellers are aware of the relevant and important HDB sale and financing policy when selling an HDB flat. It takes effect for Resale Application received by HDB on or after 1 May 2008. The appointed real estate agents will guide you through a HDB Resale Checklist.


Sellers’ Financial Plan Computation




HDB Resale Levy (if any)

Singapore citizen households enjoy a housing subsidy when they buy a new flat from HDB or a resale flat in the open market applied with CPF Housing Grant. Each eligible family can purchase up to a maximum of 2 subsidised flats, in other words, enjoy 2 housing subsidies.

The resale levy is meant to reduce the subsidy on the 2nd subsidised flat so as to maintain a fair allocation of public housing subsidies between 1st and 2nd-timer citizen families. This is also to give priority to 1st-timers who have more urgent housing needs.

Lessees who do not buy a 2nd subsidised flat from HDB need not pay the resale levy.For single citizens who purchased resale flats with the lower CPF Housing Grant for Singles, they need only pay half the levy amount when they subsequently form a family and buy or take over the ownership of a second subsidised flat.

First Subsidised Flat Type New Resale Levy (from 3 March 2006)
2-room $15,000
3-room $30,000
4-room $40,000
5-room $45,000
Executive Flat $50,000


Submit Valuation Request

Flat Type Valuation & Administrative Fee for Valuation Report
  by post/hand via e-Resale/HDB- Resale Net System
1 & 2 room $127
Valuation Fee : $100 + $7 (*GST)
Admin Fee : $20
$117
Valuation Fee : $100 + $7 (*GST)
Admin Fee : $10
3 room & Larger $180.50
Valuation Fee : $150 + $10.50 (*GST)
Admin Fee : $20
$170.50
Valuation Fee : $150 + $10.50 (*GST)
Admin Fee : $10


Marketing the Flat

Once you have engaged the professional real estate agent. You can leave the marketing to the agent. You just need to ensure that he follows in accordance to his initial marketing plan, update you regularly on the buyers’ comments and objections.


Option to Purchase (Option + Exercise)

Buyers and sellers of resale flats must use an HDB standard Option to Purchase (OTP) as the form of contract in resale transactions. They are not allowed to enter into any other agreement relating to the sale/purchase of the flat as it is not valid under the Housing and Development Act.

Buyers and sellers must declare to HDB the true resale price of the flat. They must not enter into any supplementary or other agreements or arrangements that may cause the true resale price as declared to be inflated or understated. Housing agents must also declare all relevant information relating to the resale transaction, in a Housing Agent's Statutory Declaration.

Under the Housing and Development Act, the penalty can involve a fine of up to $5,000 and/or up to 6 months' imprisonment for giving false information to HDB. Under the Oaths and Declaration Act, the penalty can involve a fine and/or up to 3 years' imprisonment for a false declaration.


Main Features

• Option Period of 14 days for the buyer to think over the intended purchase; and to check his eligibility, financing aspects and other issues such as whether the flat is affected by redevelopment/upgrading, the liability to pay upgrading cost/levy etc.
 
• If the buyer does not wish to buy the resale flat, he can let the Option expire and loses only the option fee.

• To ensure a standardized practice, the Option Fee, Deposit and Option Period are prescribed as follows:

• Option Fee - An amount not exceeding $1,000

• Deposit - An amount not exceeding $5,000 (including the Option Fee)

• Option Period - 14 calendar days (including Sat/Sun & public holidays) from the date of granting the Option. Option expiry time is standardised at 4pm. (Example: If the seller grants an Option to the buyer on 1 May 06, the Option will expire on 15 May 06 at 4pm.)


Registration to HDB
 
Once the option has been exercised, either the buying or selling agents will arrange to register the transaction to HDB.  The HDB Admin fees are as follows:
Flat Type Administrative Fee for Processing of Resale Application
  by post/hand via e-Resale/HDB- Resale Net System
1 & 2 room $50 $30
3 room & Larger $80 $60

A technical officer’s from the branch office will conduct an inspection on your unit usually 1 week after the HDB registration. You are to rectify/remove any unauthorised renovation works in the resale flat.


Attend 1st Appointment

The 1st Appointment is usually schedule 6 to 8 weeks from the registration. On 1st Appointment, you are required to bring the followings (original and photo stated)

  Document
1 Identity Card(s) of all persons listed in the application (for the identification of the person(s));
2 Passport and Entry/Re-Entry Permit or Singapore Blue Identity Card, for the verification of residential status in Singapore (applicable only for persons who are Singapore Permanent Residents)
3 Deed of Separation, Divorce Certificate, Decree Nisi. Decree Nisi Absolute, Death Certificate (whichever is applicable) for verification of marital status;
4 Original Option to Purchase;
5 Valuation Report of resale flat, if available;
6 Grant of Letters of Administration with its Petition and Estates Duty Schedule or a copy of the Last Will (if applicable), the Order of Court to sanction the sale (if applicable) for proof of the right of representation or inherited interest in an HDB flat or private property;
7 Power of Attorney (If buyer is away during the resale transaction period) Certified true copy of the Power of Attorney by the solicitor or the original copy.

HDB In-Principles Approval – Once HDB is approved the Transaction, HDB will send In-Principles Approval to you within two weeks from the 1st Appointment.


2nd Appointment/Completion

Inspection - Before the completion, you must invite the buyer to inspect the unit again to ensure everything is in proper.

TThe Completion takes place at the 2nd Appointment, usually about 5 to 6 weeks month after the 1st Appointment for HDB loan and 6 to 8 weeks after 1st Appointment for Bank loan. You will receive your cheque for the net sale proceeds (if any). The HDB will arrange to refund your CPF monies to your CPF account within 7 working days from the completion of the resale transaction.




Private Seller's Guide



Engage Professional Real Estate Agents

It is not difficult to find a professional real estate agent who not only help you to find the right buyer for your property, but also assist you in negotiating for the right price. As a professional real estate agent, he /she will able guide you through the process and make recommendations on financing, legal representation and logistics issues (e.g. timing for shifting out). The following criteria may assist you in finding the right agency and real estate agent:

A. Which agency has the largest market shares in the HDB Resale Markets?
B. Which agency has recently won the Read Digest Trust Brand?
C. Which agency has recently won Singapore Most Promising Brand Award?
D. Which agency’s website has the most hits in Singapore? Why, so that you will have the maximum advertisement exposures for your property
E. Which agency provides you with Multiple-Listing Services (MLS)
F. Which agency’s website is the most appealing and user friendly for buyer and seller?
G. Which agency provides you with agents who had recently transacted units in the neighborhood?
H. Which agency provides you with the list of agents who has an IEA Member with a Practicing Certificate for a Peace of Mind?
I. Which friends or relative had transacted a property and extremely happy with their agents’ service?
J. Which agent has the most credentials?
K. Which agents has the most compressive marketing plan

Once you have a list of agencies and agents, make an appointment with each one to learn more about their services. Find out if agents are willing to do a free comparative market analysis (CMA), a process that compares your home to similar homes that have sold recently. Agents use this tool to help sellers set listing prices. But you only Need One Good Agent


Market the Property

Once you have engaged the professional real estate agent. You can leave the marketing to the agent. You just need to ensure that he follows in accordance to his initial marketing plan, update you regularly on the buyers’ comments and objections.


Option to Purchase

The contractual part is typically a simple two step process. Typically you receive an option fee of 1% of the purchase price from the buyer, in return you granted the buyer a Signed “Option to Purchase”. Most real estate agency provides a “standard” ‘Option to Purchase’ agreement. The Option period is usually 14 days to allow the buyer to get the necessary financing from the bank and decide whether to purchase the property or not. At the same time, it is recommended that you also endorsed on the inventory lists.

You are not allowed to sell the property to another buyer during this period. If the buyer does not exercise the Option within the stated period, the Option will expire and you are entitled to forfeit the 1% option money and sell the property to any other buyer.

Point A: Option to Purchase granted by you. Buyer pays 1% of the Purchase price. You will also state the solicitor that you will be engaging in the option to purchase for the buyer solicitor to liaise for the sales.

Point B: Buyer exercise Option to Purchase through buyer’s solicitor. The buyer will pay another 4% of the Purchase price. Usually 2 weeks after the OTP. The 4% exercise fees shall be kept by your solicitor as stakeholder.

Point C: Takes Places usually 8 to 12 weeks after the exercise


Engaging Solicitor

Engage Solicitor – You have to appoint your own solicitor. Your solicitor has to redeem your bank’s mortgages and your CPF.

The legal fee for Private sales transactions is approx from $2000 to $3000.


Exercising the Option to Purchase

If the buyer decides to exercise the option, he has to endorse the acceptance copy witness by his solicitor together with the balance of the 4% of the purchase price to your solicitor. This process will typically take up to 10 weeks to complete. Also the 4% of the purchase price is typically kept with the your solicitor as stakeholder.


Completion

Final Inspection - Before the completion, the buyer will inspect the unit again to ensure everything is in proper.

You will hand over all the keys, assess cards, carpark disc, etc to your solicitor who will in-turn handover to the buyer solicitor together with the title deed of conveyance.





Auction Seller's Guide



Auction Guide

• Seller to give details of property (address, area, tenure, maintenance charges, tenancy agreement, valuation report etc.)
• Seller to confirm and sign the Auction Agreement Form and Reserve Price and send back to the real estate agency (“the Auctioneer’) together with the cheque for the upfront auction admin fee and a photocopy of the identity card to show proof of ownership
• Seller to appoint their own lawyer to prepare the Particulars And Conditions of Sale (COS) and send the engrossed copy to the “Auctioneer” at least 5 days before the auction date
• Seller to allow / arrange for the real estate agency (“the Auctioneer”) to inspect and take photos of the property and to conduct site viewings for prospective buyers as and when necessary.
• Seller to review the Reserve Price upon receiving feedback from our advertisements enquiries.
• Seller to refer all enquiries or offers from potential purchasers / other agents to the real estate agency (the “Auctioneer”).
• Seller undertakes to pay the real estate agency (the “Auctioneer”) the agreed commission if the property is sold within our sole agency period either by us/any other agent/person/owners even if instruction was given to withdraw the property from auction sale.
• Seller undertakes to pay Auction Fee of $535 inclusive of GST for the property.


What are the advantages of listing the property for auction?

Sale by public auction of any property is arguably one of the most exciting, effective and rewarding methods of selling and buying. It is seen by many as the ultimate indication of value of the auctioned property. Sellers would have a feel of the market sentiment and expectations.

It also assures Sellers that the highest bidder, upon entering into a contract of sale, will have to pay 10% deposit straight away as there is no cooling off period that should the purchase be by private treaty sale.


What kind of property can be put up for auction?

Landed and non-landed, condominiums, commercial, industrial and buildings. Land for development can also be included.


What are the procedures involved?

Seller has to sign an exclusive listing Auction Agreement with the specified terms and conditions stated therein. Upon signing, they have to pay an upfront administrative fee of $535 inclusive of GST which covers 2 rounds of auction.


What are the documentations involve?

Seller needs to appoint a lawyer to prepare a Particulars and Conditions of Sale Contract for the auction. The Seller and the buyer agree to sign the Contract of Sale and do everything necessary to transfer the property to the buyer. The Seller appoints the Auctioneer as their agent to sign the Contract of Sale on their behalf in the Memorandum of Contract.


Can a potential buyer request to have a look at the Contract of Sale before bidding?

The Seller is required to give the Auctioneer the Contract of Sale at least 5 days prior to auction. Bidders have the right to know what are the terms and conditions included in the Contract of Sale.


How often will the company place advertisements for my property?

The advertisements will be placed at least 3 weeks before the auction date to allow public enquiries and viewings of the property to be conducted by our experienced auction team agents.


How often is the auction to be held?

It will be held monthly – visit the website for the calendar dates. The first auction will be held on 30th September 2008.


What does it mean by Reserve Price?

This is the price that the Seller will be prepared to accept for the property. The Auctioneer has no authority to sell under the reserve price. When the reserve price is met or exceeded; the property is “on the market” and can be sold to the highest bidder on the fall of the hammer.


Can the Seller change the Reserve Price?

The Auctioneer will update the Seller on the viewings on the offers. Prior to the auction, the Auctioneer will confirm with the Seller on the reserve price stated in the exclusive agreement. If there is an adjustment, it has to be submitted in writing to the Auctioneer at least 3 days before the auction date and is confidential.


Does the Seller need to do a valuation report?

It is advisable to do a formal valuation report. Otherwise, an indicative valuation from at least 3 independent valuers is also acceptable.


Is there any round of auction, if a property is not successfully sold?

If a property is not sold at the first auction, there will be another complimentary chance of a second auction for the Seller.


What will happen if the property is not successfully sold in the auction?

If the property is not sold during the auction, we will continue to market it in the resale market until it is sold within the exclusive period or the agreement expires. The terms and conditions of the exclusive agreement shall apply.



Are you a Foreigner?


Q: I am a professional/ specialist. Which Singapore agency should I write to if I wish to seek employment in Singapore?
A: For details, please click to see the Contact Singapore website. You may also get in touch with the Contact Singapore Centres overseas or surf the EDB website.

Q: Who is eligible to apply for an Employment Pass?
A: Any foreigner may apply for an Employment Pass to be employed or to do business in Singapore if he/ she fulfil the eligibility criteria. For details please click to see the Singapore Ministry of Manpower website or the Contact Singapore website

Q: What must I do if my spouse or child is relocating to Singapore with me?
A: An Employment Pass holder may apply Dependant's Passes for his / her spouse, unmarried or legally adopted children under 21 years of age.

Q: Can a Dependant's Pass holder work in Singapore?
A: Dependant's Pass holder can apply for a Letter of Consent from the MOM if he wishes to work in Singapore. The application form can be downloaded from the MOM Homepage

Q: How can I find out more about terms & conditions of employment in Singapore?
A: You can look up the Ministry of Manpower website www.mom.gov.sg for a list of common questions on terms & conditions of employment in Singapore.

Q: Where do I start if I am looking for accommodation in Singapore?
A: If you are working in Singapore for a contract period of more than a year, we strongly recommend you to engage one real estate agent which will save you time and hassle as the agent would have better understanding of your requirements after the first appointment.

Q: How soon so I start searching for my apartment?
A: It is recommended that you start your search plan about 2 months before you actual commencement date, so that you have time to compare and narrow to the right apartment without time pressure.

Q: Do Landlord prefers Company Lease or Personal Lease?
A: Most Landlords prefers a company lease as compare lease. However, the mass market apartment is mostly rented to personal lease.

Q: How much funds do I need to prepare for the lease?
A: Typically a 2 years lease will require you to pay upfront of two months rental deposit and one month rental in advance. You may need to pay agency fee depending on the rental amount. See next question.

Q: Is there any agency fee or commission if I engage Real Estate Agent in Singapore for my housing search, documentations and other assistance?
A: Yes, there is a fee payable. The fees is half month (1/2) gross rental for less than twelve (12) month's lease or One (1) month's gross rental for lease of twelve (12) months or up to twenty-four (24) months. For more, please view Agents Commission Guidelines below.

Q: Any other fees I need to pay?
A: You also need to make payment for the stamp duty, TV licences. Most landlord expects the Tenant to have an Air-conditioner servicing contract to ensure that their air-conditioners are maintained regularly.

Q: I have found a suitable apartment or house. What is next?
A: Inform your real estate agent of your interest. Thereafter, the real estate will prepare a Letter of Intent (LOI), stating your interest, rental amount and requirements. After you have signed, the agent will pass the LOI to the rightful landlord together with one month rent as good faith deposit. See more at our Rental Guides

Q: What are the transportation costs in Singapore?
A: Public transports like the MRT, bus are pretty affordable. Whereas the price you pay for buying a car in Singapore is hefty. More detailed information can be found at our Singapore Travel Guide.

Q: What is Central Provident Fund (CPF)?
A: CPF is a comprehensive social security savings scheme to which both employers and employees have to contribute. CPF takes care of members' needs in retirement, healthcare, home ownership, family protection and asset enhancement. Several innovative schemes were introduced over the last five decades. For details, please click to see the CPF Board website www.cpf.gov.sg.

Q: Do foreigners have to contribute to the CPF?
A: Foreigners only need to begin their monthly contributions to the CPF after having assumed Permanent Resident (PR) status. During the first two years as a permanent resident, contribution rates to CPF are reduced.

Q: Can permanent residents withdraw their Central Provident Fund savings?
A: PR can withdraw their savings at age 55, after a Minimum Sum in their Retirement Account is set aside. Members can also withdraw their CPF savings if they are permanently incapacitated or will leave Singapore and West Malaysia permanently. If members do return to Singapore, they must reimburse the CPF Board for the amount they had withdrawn with interest.

Q: I am a foreigner who used to work in Singapore. I have now returned to my own country. How can I apply to withdraw my CPF contributions?
A: If you have left Singapore and West Malaysia permanently and have no intention of returning for further employment or residence, you may apply for the withdrawal of your CPF savings. To do so, you have to complete the CPF Withdrawal form (CPF-LM) and return it to CPF Board. You can make your request for the form via the CPF Homepage. For details of the application, you may wish to contact CPF at Tel: (65) 6227-1188 (press 5) or email: Retirement@cpf.gov.sg.

Q: How do I open a bank account in Singapore?
A: To open an account in Singapore, you will need copies of your passport, employer's letter, and a statement from a bank in your home country. Other than three local banks DBS, OCBC and UOB, almost all major banks are represented here. Singapore has extensive facilities of automated teller machines (ATMs) and a cashless payment system called NETS and also Cash Card System for your paying convenience.

Q: Is Credit/Charge Cards widely used in Singapore?
A: Credit cards are widely accepted in Singapore. Restaurants, Hotels, Retailers, even taxi readily accept international credit cards.

Q: Where can I change my money to Singapore currency?
A: At Changi Airport, all Banks and Hotels can change money and most shopping complexes have a licensed money changer. Most banks open from 9.30am to 3pm on weekdays and 9.30am to 12.30am on Saturdays. Some of the local Banks open even on Sunday.


Agency Professional Fees and Commission Guidelines

Introduction

• The remuneration system for Agents is based on the provision of service and / or upon successful transaction.
• The agents' commission guideline is taking reference from the Government Gazette dated 22 February 1974 and the current market practice established over the last decade.



• This document stipulates the professional fee / commission for Agents based on standard services rendered on property transactions.
• This scale of professional fee / commission is not intended to restrict or interfere with any private arrangements which Agents may have with their clients.
• Agreements and undertakings in all transactions shall be made between clients and the real estate agency and not with the individual Agent.
• Payment for commission shall be made payable to the real estate agency and not to the individual Agents;
• The clients and Agencies amongst themselves shall document / communicate at the outset, their agreement on commission, costs and disbursements. The documentation / communication shall also include the scope of works, duties and undertakings by the Agencies;
• Agents shall conduct themselves at all times in a professional manner that would not prejudice the standards and reputation of their agency or the real estate industry.


Interpretation

In this document,

“Agents” mean individual real estate agents who represent their agency;

“Clients” means all those who engage, use or retain the services of an Agency;

“Professional fee / commission” means all forms of remuneration including commission, Brokerage fee, finder’s fee, service fee, disbursements or any other sum payable by clients to The Agency;

“Gross rental” means total monthly rental (including rental of furniture, maintenance charge and sinking fund, where applicable);

“HDB” means the Housing and Development Board constituted under the Housing and Development Act (Cap 129);

“HUDC flats” means flats in the housing estates known as HUDC housing estates which maintenance and management are not under the Housing and Development Board (HUDC Housing Estates Act – Cap 131);


Professional Fee / Commission

• Sale by Private Treaty, Auction or Tender (All types of properties except HDB Resale Flats and Non-Privatized HUDC Flats)
• Sale of HDB Resale Flats and Non-Privatized HUDC Flats
• Rental (All types of properties except HDB Flats and Rooms)
• Rental of HDB Flats and Rooms
• Assignment (All types of properties)
• Management (All types of properties)

Sale by Private Treaty, Auction or Tender (All types of properties except HDB Resale Flats and Non-Privatized HUDC Flats)
   
Party Professional Fee Commission Payable to Agency
Vendor Minimum two percent (2%) of contracted price as sales commission.
Purchaser One percent (1%) of contracted price as finder's fee (if the agency is the appointed representative).



An Agent shall not accept any commission from both the Vendor and Purchaser in the same transaction without the prior knowledge or written consent of the Vendor and Purchaser of the transaction.

Commission shall become due immediately upon completion of sale and purchase or as otherwise agreed between the parties.

Sale of HDB Resale Flats and Non-Privatized HUDC Flats
   
Party Professional Fee Commission Payable to Agency
Vendor Minimum two percent (2%) of contracted price as sales commission.
Purchaser One percent (1%) of contracted price as service fee

An Agent shall not accept any commission from both the Vendor and Purchaser in the same transaction without the prior knowledge or written consent of the Vendor and Purchaser of the transaction.

Commission shall become due immediately upon completion of sale and purchase or as otherwise agreed between the parties.

In a co-brokerage, the agents shall collect the commission from their respective clients as in the table above or as otherwise agreed between the parties.

Rental (Private and HDB Properties)
   
Party Professional Fee Commission Payable to Agency
Landlord One (1) month's gross rental for lease of first twelve (12) months or up to twenty four (24) months, and an additional one half (1/2) a month's gross rental for every subsequent twelve (12) months' lease or less.
Tenant One half (1/2) of a month's gross rental for less than twelve (12) months' lease.

One (1) month's gross rental for lease of first twelve (12) months or up to twenty four (24) months.

The professional fee is chargeable regardless of the rental amount.

An Agent shall not accept any commission from both the Landlord and Tenant in the same transaction without the prior knowledge or consent of the Landlord and Tenant of the transaction.

Commission shall become due immediately upon execution of the tenancy agreement by landlord and Tenant.

An Agent shall not accept any commission from both the Landlord and Tenant in the same transaction without the prior knowledge or consent of the Landlord and Tenant of the transaction.

Commission shall become due immediately upon execution of the tenancy agreement by Landlord and Tenant.

In a co-brokerage, the co-broking agents shall collect the commission from their respective clients as in the above or as otherwise agreed between the parties.

Assignment (All types of properties)
Party Professional Fee Commission Payable to Agency
Assignor (party giving up) Ten percent (10%) of assignment consideration or one (1) month's gross rental - whichever is higher.
Assignee (party taking over) Five percent (5%) of assignment consideration or one half (1/2) of a month's gross rental - whichever is higher.

An Agent shall not accept any commission from both the Assignor and Assignee in the same transaction without the prior knowledge or consent of the Assignor and Assignee of the transaction.

Commission shall become due immediately upon completion of the assignment.

Management (All types of properties)
   
Basis of Management Professional Fee Commission Payable to Agency
For Individual Unit Ten percent (10%) of gross monthly rental or $100.00 per month - whichever is higher.
For Management Corporations under the Land Title (Strata) Act (Cap 158) By negotiation

Commission is due to Agency monthly in advance upon receipt of rental from Tenant. For Management Corporations, commission payable would generally be on an accrued basis.

The Agency may, by prior agreement with client, claim disbursements for expenses such as long distance phone calls (in the case of overseas client), postage and stationery, transport costs, etc.


Other Charges

The agency / agents may also impose charges other than the agreed commission, provided that such charges are agreed to between the parties.

Forfeited Deposit In the case of an aborted sale or tenancy, the commission shall be one half (1/2) of the amount of the deposit forfeited by the party plus GST subject to a maximum sum equivalent to the agreed commission plus GST.

Goods & Services Tax (GST) - The agency shall charge their clients and co-brokers the prevailing GST even if the other party / Agency are not GST-registered.


Professional Services for customers

All our customers are offered with a full range of services to ensure that their experience with us is a pleasant one. We are striving towards customer satisfaction and a company that consumers can trust. We provide:

• Home Warranty Plan
• HDB Deposit Guarantee Programme
• Home Sellers’ Guide
• Service Excellence Report
• Customer Feedback Survey
• Customer support centre
• In house legal support
• In house disciplinary board
• In house mediation board
• Professional Indemnity insurance for agents to protect the customers
• Our agents are issued with Professional Practitioner Certificate and Professional Proficiency Certificate and must fulfill Continuous Professional Development (CPD) points.